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oral care consultation

Please fill in the questionnaire below. Any information provided will be kept confidential and will only be seen by a prescriber. These questions are designed to give our prescriber enough information to make a decision on whether the treatment is suitable, please fill them in truthfully.

oral care

Oral care is essential for maintaining overall health and preventing dental issues. Good oral hygiene practices, such as brushing twice a day, flossing daily, and using mouthwash, help prevent tooth decay, gum disease, and bad breath. Factors that can affect oral health include diet, smoking, and certain medical conditions. Regular dental check-ups are also important to catch potential problems early and keep your smile healthy. Neglecting oral care can lead to discomfort, cavities, and more serious dental issues.

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Oral Care

Oral care refers to the daily routine and treatments used to maintain healthy teeth, gums, and overall mouth hygiene. Good oral hygiene helps prevent tooth decay, gum disease, bad breath, and infections. It's not just about brushing — using the right products and habits can protect your whole mouth health.
If you're experiencing symptoms like pain, swelling, or ulcers, there are treatments available to provide relief.

Common oral health problems

Several common conditions can affect the mouth, including:

  • Toothache: Pain from decay, sensitivity, infection, or injury
  • Mouth ulcers: Small sores that form inside the mouth, often painful but usually harmless
  • Gum disease: Swollen, bleeding gums (gingivitis or more severe periodontitis)
  • Dry mouth (xerostomia): A lack of saliva that can lead to bad breath and infections
  • Bad breath (halitosis): Often linked to poor oral hygiene or dry mouth
  • Cold sores: Blisters around the lips caused by the herpes simplex virus

Daily oral care routine

A strong oral care routine is the best way to prevent problems. Follow these steps for healthier teeth and gums:

  • Brush your teeth twice a day with a fluoride toothpaste
  • Floss or use interdental brushes once a day
  • Use a fluoride mouthwash to rinse (not straight after brushing)
  • Avoid sugary snacks and drinks, especially between meals
  • Replace your toothbrush every 3 months or sooner if bristles are worn
  • Visit your dentist regularly for check-ups and cleanings

Oral care treatments and products

There are a range of pharmacy treatments to help with specific oral conditions:

Mouth Ulcers

  • Bonjela: Contains antiseptic and local anaesthetic for pain relief
  • Anbesol: Antiseptic and numbing gel suitable for adults and children
  • Difflam Spray: Anti-inflammatory mouth spray for pain and swelling

Dry Mouth

  • Biotene: Moisturising gel, mouthwash, and toothpaste for dry mouth relief
  • Saliva substitutes: Sprays or lozenges to stimulate or replace saliva

Toothache Relief

  • Clove oil: Natural remedy that numbs pain and reduces inflammation
  • Orajel: Benzocaine-based gel for fast pain relief
  • Paracetamol or ibuprofen for temporary pain relief

Gum Health

  • Corsodyl Mouthwash: Antibacterial rinse that helps treat and prevent gum disease
  • Floss and interdental brushes for cleaning between teeth

Colgate Duraphat toothpaste

Colgate Duraphat is a high fluoride toothpaste used to help prevent tooth decay in people at higher risk. It contains 2800ppm or 5000ppm fluoride (compared to around 1450ppm in regular toothpaste), and is usually prescribed for:

  • People with a history of frequent cavities
  • Those with exposed tooth roots or gum recession
  • Patients undergoing orthodontic treatment or wearing braces
  • People with dry mouth or reduced saliva flow

Duraphat helps strengthen enamel and protect against acid attack. It is usually used under the advice of a dentist and is not suitable for children under 16 years. Only a small amount is needed, and it should not be swallowed.

When to see a dentist

Many minor oral problems can be managed at home or with pharmacy treatment. However, you should see a dentist if you have:

  • Severe or long-lasting toothache
  • Swelling of the face, jaw, or gums
  • A broken tooth or lost filling
  • Mouth ulcers that don't heal after 2 weeks
  • Signs of infection (pain, fever, or pus)

Oral care for sensitive teeth

If your teeth feel painful when exposed to cold, heat, or sweetness, you may have sensitivity. This can happen when enamel wears down or gums recede.

  • Use a desensitising toothpaste (e.g. Sensodyne)
  • Brush gently with a soft-bristled toothbrush
  • Avoid acidic food and drinks
  • See your dentist for a check-up if sensitivity continues

Will treatments work?

Most oral care treatments work well if used as directed. Many people find fast relief from pain, ulcers, or dryness with over-the-counter products. Long-term dental health depends on a consistent oral hygiene routine and regular dental visits.

Oral care treatment side effects

Most oral products are safe and well tolerated, but side effects can include:

  • Mild stinging or burning with some gels or mouthwashes
  • Temporary discolouration of teeth with chlorhexidine mouthwashes (e.g. Corsodyl)
  • Allergic reactions (rare) - stop using and speak to a pharmacist if you notice swelling or rash

Always follow the instructions and check with a pharmacist if you're unsure which product is right for you.

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